Shipping policy

Shipping Policy
Thank you for shopping with our streetwear brand! We are committed to providing you with high-quality apparel and a smooth shipping experience.

Shipping Costs:

We offer a simple and transparent flat rate shipping fee of $10 USD for all orders, regardless of the destination state within the United States.

Shipping Destinations:

We currently ship to all states within the United States.

Shipping Methods and Delivery Times:

We primarily use reliable carriers such as USPS, UPS, and FedEx for our shipments. The specific carrier for your order will be determined based on the destination and package weight.

Estimated delivery times after order processing (1-3 business days):

Standard Shipping: 3-7 business days
Please note that these are estimated delivery times and may vary due to factors beyond our control, such as weather conditions, holidays, and carrier delays.   
Order Processing Time:

Please allow 1-3 business days for us to process your order before it is shipped. During peak seasons or promotional periods, processing times may be slightly longer. You will receive a shipping confirmation email with tracking information once your order has been dispatched.   

Shipping Address:

Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for delays or delivery issues caused by incorrect or incomplete addresses.   

Lost or Damaged Packages:

In the unlikely event that your package is lost or damaged during transit, please contact us immediately. We will work with the shipping carrier to resolve the issue and ensure you receive your order or a suitable resolution.   

Questions:

If you have any questions regarding our shipping policy, please do not hesitate to contact our customer support team. info@shopfgny.com